Who We Are

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Our Mission:

Operation Warm is a national nonprofit that manufactures brand-new, high-quality coats and shoes for children in need. We partner with compassionate individuals, community organizations, and corporations across North America to connect underserved children to community resources they need to thrive. Over the last 24 years, Operation Warm and our partners have offered the gifts of brand-new coats and shoes as a bridge for families in need to access everything from flu shots to new books.

We are seeking innovative, driven, and compassionate individuals who are motivated by positive impact to join our growing team. We value and are committed to uplifting the perspectives of employees and stakeholders from diverse races, ethnicities, genders, identities, disabilities, and cultures.

Primary Function:

As Operation Warm’s Associate Director, Development, you will have the opportunity to extend your fundraising and grant making skills into an associate management role and bring your leadership skills to a growing grants team.Responsible for the continued development and cultivation of new Foundation Partners and supporting the grants team to continue to build the program to its full potential.

Responsibilities:

• Facilitating outreach to new potential foundations (primarily in western and southern regions) while also supporting ongoing relationship building and partnership development with current funders.
• Drafting, editing, and facilitating input from other relevant staff for foundation proposals, reports, and funder updates.
• Researching prospective foundations to build relationships with and supporting the Development Team’s overall cultivation goals.
• Support the grant writing needs of the IT, Operations & Partnerships Teams.
• Ensure that grants meet Operation Warm standards and include language that will maximize grant funding potential.
• Work with the grants team and program services to ensure that grant commitments are fulfilled, and final reports submitted.
• Develop, draft, and submit collaborative grant opportunities with regional nonprofits.

Requirements:

• BA or BS undergraduate degree
• 5+ years of developing strong grant narratives with some experience managing donor relationships
• Self-motivation and an ability to handle multiple competing priorities in a fast-paced environment
• Experience in preparing materials for an executive audience
• Excellent written and verbal communication skills
• Detail oriented with desire to grow management and organization skills
• Exceptional project management skills
• Demonstrated ability to work well with a team
• Must be flexible and adaptable
• Ability to think on your feet and problem solve in real-time
• Positive Attitude
• Expertise with Microsoft Office products
• Salesforce or other CRM experience required
• Passion for the mission and vision
• Knowledge of SoutherWest Coast Foundation landscape strongly preferred.

Special Requirements:

• Ability to travel within the U.S. and Canada as needed
• Up to date Covid-19 vaccinations are required
• This role can be based in headquarters office in Glen Mills, PA, or remote* in California, Texas, or Utah.

Salary Range:

• $75,000.00 - $85,000.00 per year

Benefits:​​​​​​​

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Apply on Indeed

Our Mission: 

Operation Warm is a national nonprofit that manufactures brand-new, high-quality coats and shoes for children in need. We partner with compassionate individuals, community organizations, and corporations across North America to connect underserved children to community resources they need to thrive. Over the last 24 years, Operation Warm and our partners have offered the gifts of brand-new coats and shoes as a bridge for families in need to access everything from flu shots to new books.

We are seeking innovative, driven, and compassionate individuals who are motivated by positive impact to join our growing team. We value and are committed to uplifting the perspectives of employees and stakeholders from diverse races, ethnicities, genders, identities, disabilities, and cultures.

Position Summary: 

The Associate Director of Program Management is responsible for implementing the complete life cycle of a wide variety of projects, partner programs, and events to ensure planned results are achieved on time and in alignment with Operation Warm’s overall strategy. The Associate Director of PI will advance the sharing of product and program knowledge, as well as support the sustainable growth of program methodology throughout the business.

The Program Manager will lead the development of a strong beneficiary and community partner network. They serve a key role in building and sustaining community partnerships to support successful program delivery and are a primary point of contact for stakeholders throughout the country.

Responsibilities:

• Manage all assigned projects to completion ensuring on-time delivery, meeting of budgetary demands and maintenance of overall project ownership
• Provide expert research and assistance in the development of beneficiary network in target markets
• Demonstrate experience in large scale event planning and project execution
• Proactively collaborate and coordinate with Fundraising and Marketing teams to advance overall partner relationships
• Recommend new process and tools to achieve advanced results
• Create and maintain process workflow documents to support business needs
• Address problems through risk management and contingency planning and present solutions and/or options to management
• Ensure effective implementation of solutions/changes
• Build strong relationships with schools, community agencies, and other interested partners to understand their needs and connect them to Operation Warm programs as appropriate
• Manage the Program Implementation team members, support a team culture and hold the team to a high standard of partner satisfaction

Requirements:

• Bachelor's degree in business, or a related field
• 3-5 years of project management and events planning and related experience
• 3-5 years of experience working in the human service field in some capacity
• Project Management Professional (PMP) certification strongly preferred
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Proven ability to solve problems creatively
• Experience seeing projects through the full life cycle
• Excellent written and verbal communication skills
• Strong interpersonal skills and extremely resourceful
• Influencing, mentoring and strong communication skills
• Up to date Covid-19 vaccinations are required
• Must be available to travel up to 75% of the time.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Apply on Indeed

Our Mission: 

Operation Warm is a national nonprofit that manufactures brand-new, high-quality coats and shoes for children in need. We partner with compassionate individuals, community organizations, and corporations across North America to connect underserved children to community resources they need to thrive. Over the last 24 years, Operation Warm and our partners have offered the gifts of brand-new coats and shoes as a bridge for families in need to access everything from flu shots to new books.

We are seeking innovative, driven, and compassionate individuals who are motivated by positive impact to join our growing team. We value and are committed to uplifting the perspectives of employees and stakeholders from diverse races, ethnicities, genders, identities, disabilities, and cultures.

Position Summary: 

The Digital Marketing Coordinator will manage marketing initiatives with the aim of growing relevant audiences and increasing brand recognition through effective social media presence, content creation, and support of OW digital efforts and communications. Strong communication skills, attention to detail, and ability to manage multiple projects concurrently, as well as enthusiasm for our mission are integral to this position.

Responsibilities:

• Understand social media channel audiences to grow/manage social media presence and optimize brand voice via Facebook, Instagram, TikTok, LinkedIn and other relevant online communities
• Monitor and engage in relevant social discussions about our company and industry
• Work cross functionally to develop interesting and timely blog posts that engage, inform, and steward our audiences.
• Establish editorial calendar and research, create, and assess content in line with overall marketing strategy
• Create slipsheets, fliers, posters, and other creative materials to grow and support sales and marketing initiatives internally and for our partners
• Support digital communications via CRM software
• Ensure content continuity across digital platforms and outreach materials
• Working knowledge and experience with Canva, Asana, Website Plugins, PowerPoint, Microsoft Office Products, Pardot, Adobe Photoshop & Illustrator
• Research and apply emerging trends that enhance marketing efforts

Requirements:

• Completion of Bachelor's degree in marketing, business, or related area
• 1-2 years of marketing experience required
• 2+ years of business social media experience with proven results
• Excellent organization skills
• Superior verbal and written communication skills, along with strong attention to detail
• Strong analytical skills, including ability to interpret campaign data
• History of successful collaboration in a team-orientated environment
• Works well in a fast-paced environment, strong project management skills, with ability to problem solve and prioritize
• COVID-19 Vaccination required
• Experience with CRM platforms – Salesforce preferred

Benefits

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

Apply on Indeed

About Us: 

Operation Warm is a national nonprofit that manufactures brand-new, high-quality coats and shoes for children in need. We partner with compassionate individuals, community organizations, and corporations across North America to connect underserved children to community resources they need to thrive. Over the last 24 years, Operation Warm and our partners have offered the gifts of brand-new coats and shoes as a bridge for families in need of accessing everything from flu shots to new books.

Position Summary: 

This position will report to the Partnerships Management Associate Director. The Partnerships Manager’s role is to assist members of the Partnerships Management (PM) and Partner Development- New Business (PD) teams.

Support for the PM team will involve nurturing and maintaining long-term, growing, and trusting relationships with Operation Warm’s community organizations and corporate funding partners. The Partnerships Manager will also oversee a portfolio of small accounts and inbound new partner leads.

Support for the PD team focuses on identifying new partner prospects, initiating cold outreach, follow-up leading toward setting introductory meetings with PD team members. The Partnerships Manager will also research new partner prospects in designated segments to provide outreach contacts for PD team member outreach.

This position will not supervise staff.

Location

Ideally this position will be based in headquarters office in Glen Mills, PA. We will consider remote candidates in the following states: DE, GA, IL, OH, PA, SC, TX, UT, VA​. If remote, must live within 90 minutes of a major US airport.

Essential Duties and Responsibilities

• Assist members of the PM team as needed by configuring orders, creating order shells, creating impact reports, assist in preparing presentations, creating and monitoring Salesforce reports and making required data edits to improve data integrity.

• Work with assigned accounts to renew and expand current funding level to meet and exceed individual and organizational revenue goals through account stewardship and pursuit of account growth opportunities.

• Train partners to access and utilize tools on our partner portal, assist with order configuration and placement, work to eliminate receivables, and answer partner questions as needed.

• Assist in creating and delivering formal and informal presentations to existing partners (both in-person and virtual).

• Onboard assigned new partnership accounts.

• Provide regular progress updates to the PM Associate Director and ensure account revenue forecasts are accurate each month and accounts are moving through the sales pipeline.

• Working under the direction of the PD Associate Director, develop new account prospect lists, identify potential contacts, initiate cold call outreach and follow up, leading to setting introductory meetings with members of the PD team.

• Research and develop cold contact prospect lists in designated segments as directed by PD Associate Director to provide to members of the PD Team for follow-up.

• Utilize approved communication templates (presentations, emails, MOUs) and messaging.

• Ensure that all required data is captured in Salesforce. Accurately and fully maintain all relevant partner records in Salesforce. Utilize exception reports to identify and correct any data errors or omissions.

• Collaborate with Operation Warm departments (Partner Development, Marketing, Program Implementation, Partner Support, Accounting, Logistics) to ensure seamless program execution and drive partner satisfaction and growth.

• Work harmoniously with all Operation Warm departments to exceed personal and organizational goals

• Attend (occasionally lead) and participate in Operation Warm in-person events.

• Contribute to annual budgeting, planning efforts and strategy development as requested by Account Management Director.

Requirements

• BA or BS undergraduate degree
• Previous account management or B2B donor/client facing experience
• Desire to work in a high-growth, performance focused environment
• Experience in preparing and presenting to an audience
• Relationship oriented with excellent written and verbal communication skills
• Detail oriented with well-developed organization skills
• Demonstrated ability to work well with a team
• Must be flexible and adaptable
• Ability to organize and manage customer expectations and deliverables
• Ability to think on your feet and problem solve in real-time
• Positive Attitude
• Commitment to Operation Warm’s mission
• Proficient in Microsoft Suite (Word, Excel, PowerPoint, Teams, Outlook, OneNote)
• Experience with Salesforce and/or other CRM systems
• Spanish language proficiency a bonus/is preferred
• Ability to travel within the U.S. and Canada as needed (~20%)
• Experience with nonprofit organizations is a plus

Benefits

• 401(k)
• Dental Insurance
• Health Insurance
• Paid Time Off
• Vision Insurance

Apply on Indeed

About Us: 

Operation Warm is a nonprofit organization working across North America. With our partners, we provide warmth, confidence, and hope through basic need programs that connect underserved children to community resources they need to thrive.

Position Summary: 

The Partner Development Manager’s role is to acquire new partner relationships with community and corporate organizations in a specific territory and/or a partner segment.

This position will not supervise staff.

Essential Duties and Responsibilities: 

• Generate revenue to meet and exceed annual individual and organizational fundraising goals

• Continuously identify new prospects with shared values to build a strong pipeline and develop new partner relationships

• Receive and respond to viable inbound inquiries from potential partners within the region or related to a partner segment.

• Collaborate and coordinate with Operation Warm departments (Account Management, Marketing, Program Implementation, Customer Service, Accounting) to ensure the execution of all obligations to partners

• Provide regular updates to manager on accounts and contribute to monthly forecasting process

• Follow established outreach protocol and accurately maintain all records in Salesforce

• Create and deliver engaging formal presentations to potential partners in small and large scale environments

• Represent Operation Warm at in-person and virtual conferences and networking events

• Attend and coordinate Operation Warm in-person managed events

Qualifications:

• BA or BS undergraduate degree (Required)
• Located in DE, GA, IL, OH, PA, SC, VA within 1-hour of airport (Required)
• 2+ years of corporate/non-profit new partnerships experience with a consistent track record of hitting or exceeding goals (Required)
• Salesforce or other CRM experience (Required)
• Up to date Covid-19 vaccinations (Required)
• Experience working in high-growth, performance focused environments
• Experience in preparing and presenting to an executive audience
• Excellent written and verbal communication skills
• Detail oriented with well-developed organization skills
• Demonstrated ability to work well with a team
• Must be flexible and adaptable
• Ability to organize and manage customer expectations and deliverables
• Ability to think on your feet and problem solve in real-time
• Demonstrate an independent drive to succeed
• Positive Attitude
• Commitment to mission
• Expertise with Microsoft Office products
• Spanish language skills preferred
• Ability to travel within the U.S. and Canada as needed (~20%)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Apply on Indeed

About Us: 

Operation Warm is a nonprofit organization working across North America. With our partners, we provide warmth, confidence, and hope through basic need programs that connect underserved children to community resources they need to thrive.

Position Summary: 

The Senior Partnership Manager’s role is to build and maintain long-term, trusting relationships with Operation Warm’s corporate and community funding partners. The Senior Partnership Manager will be responsible for identifying growth opportunities within a large portfolio of partners. The portfolio will likely include one very large key account and other community and corporate partners that have more complicated requirements. Additionally, new partner leads brought on by the Partner Development team will be added to their portfolio. The Senior Partnerships Manager will have additional departmental assignments as a senior leader on the team, including acting as a growth champion for one or more business segments.

This position will not supervise staff.

Location

In our headquarters office in Glen Mills, PA, or remote in the Chicago metro area.

Will also consider remote in the following states: DE, GA, IL, OH, PA, SC, TX, UT, VA​. *If remote, must live within 90 minutes of a major US airport.

Essential Duties and Responsibilities

Business Related

• Work with assigned corporate and community partners to renew and expand current funding level to meet and exceed individual and organizational revenue goals through account stewardship and pursuit of account growth opportunities.
• Onboard assigned new partnership accounts.
• Utilize approved communication templates (presentations, emails, MOUs) and messaging. Create and deliver formal and informal presentations to existing partners in small and large environments (both in-person and virtual).
• Provide regular progress updates to Partnership Management Director and ensure account revenue forecasts are accurate each month and accounts are moving through the sales pipeline.
• Ensure that all required data is captured in Salesforce. Accurately and fully maintain all relevant partner records in Salesforce. Utilize exception reports to identify and correct any data errors or omissions.
• Collaborate with Operation Warm departments (Partner Development, Marketing, Program Implementation, Partner Support, Accounting, Logistics) to ensure seamless program execution and drive partner satisfaction and growth.
• Train partners to access and utilize tools on our partner portal, assist with order configuration and placement, work to eliminate receivables, and answer partner questions as needed.
• Act as knowledge point and remain abreast of all current partner and team activities.
• Work harmoniously with all Operation Warm departments to exceed personal and organizational goals
• Attend (occasionally lead) and participate in Operation Warm in-person coat and shoe gifting events.

Leadership Related

• Contribute to annual budgeting, planning efforts and strategy development.
• Assist Partnership Management Director with on-boarding new team members and team skill development.
• Contribute to company growth by acting as segment growth champion for assigned business segments.
• Assist with development/refinement of communication templates designed to increase team efficiency and effectiveness.

Qualifications

• BA or BS undergraduate degree.
• 5-7 years account management or donor/client facing experience. Experience with nonprofit organizations is a plus.
• Experience working in high-growth, performance focused environments.
• Demonstrated business acumen.
• Experience in preparing and presenting to different audiences.
• Relationship oriented with excellent written and verbal communication skills.
• Detail oriented with well-developed organization and follow-up skills.
• Demonstrated ability to work well with a team.
• Must be flexible and adaptable.
• Collaborative.
• Ability to organize and manage customer expectations and deliverables.
• Ability to think on your feet and problem solve in real-time.
• Positive Attitude.
• Commitment to Operation Warm’s mission.
• Energetic, passionate, fun, and engaged.
• Highly proficient in Microsoft Suite (Word, Excel, PowerPoint, Teams, OneNote, Outlook)
• Experience with Salesforce and/or other CRM systems.
• Spanish language proficiency a bonus/is preferred.
• Ability to travel within the U.S. and Canada as needed (~20%)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance