Who We Are

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OUR MISSION

Operation Warm is a national nonprofit that provides warmth, confidence, and hope to children in need through basic need programs that connect underserved families to community resources they need to thrive.  Over the last 22 years, Operation Warm and our partners have used brand-new coats and shoes as a bridge for families in need to access everything from flu shots to new books. 

 

We are seeking innovative, driven, and compassionate individuals who are motivated to impact the lives of children in need to join our growing team.  Strong candidates will share our commitment to inspire and empower local communities to support underserved children by using the gift of a coat or a pair of shoes as a catalyst for connection.

 

Operation Warm is committed to diversity, equity, and inclusion in its workforce. Diverse candidates are encouraged to apply.

 

 

PRIMARY FUNCTION:

Responsible for the development and cultivation of Foundation Partners and Individual Donors.    

 

RESPONSIBILITIES:

Responsible for entire life cycle of foundation funding from research, contact, cultivation, production and completion of grant requests

Responsible for the development and cultivation of individual donors

Benchmark foundation funding and individual giving and work with manager to set goals

Lead grants team to meet/exceed established goals

Support the grant writing needs of the IT, Operations & Partnerships Teams

Collaborate with OW teams to innovate programs that funders and donors are interested in supporting

Work with Accounting and Marketing to develop materials and tools needed for grant writing, i.e. grant workbook, impact materials

Work closely with the Marketing team on the planning and execution of the Individual Donor digital, email and direct mail campaigns

Evaluate new logic models including statistical means to evaluate outputs and outcomes, and expanding our survey collection methodology to inform our programmatic decision making.

Ensure that grants meet company standards and include language that will maximize grant funding potential. 

Work with the grants team and program services to ensure that grant commitments are fulfilled and final reports submitted

Contribute to annual budgeting and planning efforts, and assist with monthly forecasting 

Anticipate analysis needs to ensure data is captured in Salesforce and that all records are maintained to keep accurate donation records and ensure donors/funders are promptly and appropriately recognized for their support

Appropriately steward all funders and donors

Work to develop meaningful relationships with high-level donors

Develop and manage relationships with executive team through planning sessions and by providing regular updates

 

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

8+ years of developing strong donor relationships and managing comprehensive development programs specifically through granting.

Proven experience managing both directly and indirectly through influence and alignment

Self-motivation and an ability to handle multiple competing priorities in a fast-paced environment

Experience in preparing, presenting to an executive audience

Excellent written and verbal communication skills

Detail oriented with well-developed management and organization skills

Exceptional project management skills

Demonstrated ability to work well with a team

Must be flexible and adaptable

Ability to think on your feet and problem solve in real-time

Positive Attitude

Expertise with Microsoft Office products

Salesforce or other CRM experience required

Passion for the mission and vision.

Credentials in major and planned gift fundraising is a plus, not required

 

EDUCATION AND EXPERIENCE REQUIREMENTS

BA or BS undergraduate degree, 5+ years not-for-profit management/fundraising and grant writing experience

 

SUPERVISION OF OTHERS

This position will direct two grant team members

 

SUPERVISION RECEIVED

The position will report to the Executive Director

 

SPECIAL REQUIREMENTS:

Ability to travel within the U.S. and Canada as needed

The position is located in Glen Mills, PA

 

JOB TYPE:

§  Full-time

About Us:

Operation Warm creates brand new, high-quality winter coats and athletic shoes and then gives them away to children in need. During our first twenty years, we have partnered with thousands of compassionate individuals and organizations who have served 4 million children across North America. We are excited about our next twenty years, and we are honored that you have considered volunteering with Operation Warm!
 

About our Volunteer Positions: 

Operation Warm is more than a coat, and you are more than a volunteer. Your talents, time and experience are precious gifts that we greatly value. We pledge to communicate openly and frequently, respecting your time and effort, and fulfilling our commitments.
 

Primary Function: 

Salesforce is our CRM tool. Pardot is our marketing automation tool.  These systems allow us to  manage donors, partners, inventory and communication across two platforms.  Like most organizations, we have the opportunity to improve the integrity of the information and data in our system.  Volunteers will:  

·      Be given access to data sets from Salesforce or Pardot

·      Help to clean data

·      Submit the clean data to Operation Warm staff person
 

Timeline:  We request that volunteers make a minimum 10 hour commitment to this project. Operation Warm will share an initial overview to Salesforce system during an introduction call. A weekly volunteer check in call will be scheduled. Project should be completed by May 31.

**Prior experience with Excel is required.

 

To apply, contact Kimberly Marandola.

About Us: 

Operation Warm creates brand new, high-quality winter coats and shoes and then gives them away to children in need. During our first twenty years, we have partnered with thousands of compassionate individuals and organizations who have served 4 million children across North America. We are excited about our next twenty years, and we are honored that you have considered volunteering with Operation Warm! 
 

About our Volunteer Positions: 

Operation Warm is more than a coat, and you are more than a volunteer. Your talents, time and experience are precious gifts that we greatly value. We pledge to communicate openly and frequently, respecting your time and effort, and fulfilling our commitments. 
 

Primary Function: 

Operation Warm is looking for an experienced Customer Service expert to help us improve our processes to better support our donors.
 

Deliverables for Customer Service Consultant:

·       Review results of last year’s customer service analysis

·       Review customer service processes

·       Make recommendations for improvements
 

Qualifications:

·       5-10 years experience in customer service

·       Experience with non-profit a plus
 

Timeline:  We request that volunteers make a minimum 5 hour commitment to this project. Operation Warm will share an initial overview of our project requirements. A weekly volunteer check in call will be scheduled. Project should be completed by April 30. 

 

To apply, contact Kimberly Marandola.

About Us: 

Operation Warm creates brand new, high-quality winter coats and shoes and then gives them away to children in need. During our first twenty years, we have partnered with thousands of compassionate individuals and organizations who have served 4 million children across North America. We are excited about our next twenty years, and we are honored that you have considered volunteering with Operation Warm! 

About our Volunteer Positions: 

Operation Warm is more than a coat, and you are more than a volunteer. Your talents, time and experience are precious gifts that we greatly value. We pledge to communicate openly and frequently, respecting your time and effort, and fulfilling our commitments. 

Primary Function: 

Operation Warm is looking for a Google Analytics expert to review and consult on our Analytics setup.

Deliverables for Google Analytics Consultant:

·       Review integration of Google Analytics to Salesforce Communities website

·       Ensure that analytics are being correctly captured

·       Advise on recommendations

Qualifications:

·       5 years experience in Google Analytics

·       Experience with non-profit a plus

 

Timeline:  We request that volunteers make a minimum 5 hour commitment to this project. Operation Warm will share an initial overview of our project requirements. A weekly volunteer check in call will be scheduled. Project should be completed by April 30. 
 

To apply, contact Kimberly Marandola.

About Us: 

Operation Warm creates brand new, high-quality winter coats and shoes and then gives them away to children in need. During our first twenty years, we have partnered with thousands of compassionate individuals and organizations who have served 4 million children across North America. We are excited about our next twenty years, and we are honored that you have considered volunteering with Operation Warm! 
 

About our Volunteer Positions: 

Operation Warm is more than a coat, and you are more than a volunteer. Your talents, time and experience are precious gifts that we greatly value. We pledge to communicate openly and frequently, respecting your time and effort, and fulfilling our commitments. 
 

Primary Function: 

Operation Warm is looking for a Public Policy Analytics Consultant to analyze our impact in United States Congressional Districts and state legislative districts.
 

Deliverables for Public Policy Analytics Consultant:

• The Public Policy Consultant will provide analysis and written recommendations identifying the districts where we have the most impact
• Provide recommendations for outreach
   

Qualifications:

• Knowledge of political districts
• Access to software for analysis
• Comfortable with handling raw data in excel
   

Timeline:  We request that volunteers make a minimum 5 hour commitment to this project. Operation Warm will share an initial overview of our project requirements. A weekly volunteer check in call will be scheduled. Project should be completed by May 14. 

To apply, contact Kimberly Marandola.