Privacy Policy

Your Privacy

At Operation Warm, Inc., we are committed to protecting your privacy. We use the information we collect about you to process donations, send donation acknowledgements, provide our supporters with periodic updates on our charitable activities and to improve the functionality of our website. Please read on for more details about our privacy policy.


What Information Do We Collect? How Do We Use It?

When you donate to Operation Warm, we need to know your name, e-mail address, mailing address, and any pertinent payment information, (e.g. credit-card number and expiration date.) This allows us to process and acknowledge your charitable contribution.

You may voluntarily sign up to be informed about certain offers and to be kept up to date on our charitable activities. For this service we need only an e-mail address, which we use to send the information you requested.

When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address, so we can administer the contest and notify winners.

We may monitor customer traffic patterns and non-personal identification information about site visitors and site usage to help us develop the design and layout of our website.

We may also use the information we collect to occasionally notify you about important initiatives or campaigns, or other related information we think you’ll find valuable. If you would rather not receive this information, please notify us. Make sure to notify us for each account or e-mail address you have left with us.


What About “Cookies”?

When you visit on our website, we might store some information on your computer in the form of a “cookie” (i.e. a small piece of text that stores information on your browser in your computer’s hard drive) or similar file. Our cookies do not collect any personally identifying information, but they do enable us to provide features such as auto filling fields within a donation form. We do this to collect information about your activities on the website, deliver to you content that is specific to your interests, and/or to prevent you from re-entering all your registration data at each connection. We may also use conversion tracking cookies as part of our ad campaigns in order to analyze trends, gather broad demographic information, and monitor site traffic patterns that can help us further develop and improve the design and functionality of our site. Similarly, we also may use cookies for “retargeting” in internet advertising campaigns. Retargeting is a tactic that identifies previous visitors to a website and targets them for specific outreach by showing them an advertisement encouraging them to revisit that website. The cookies shall only be used to obtain non-personal information to improve your online experience. No other information is stored in these cookies. You can always set your browser to warn of cookies being placed, and then choose which cookies you want to accept, or you may set your browser to not accept any cookies.


Will Operation Warm, Inc. Disclose the Information it Collects to Outside Parties?

Operation Warm, Inc. does not sell, trade or rent your personal information to others. Operation Warm, Inc. may provide aggregate statistics about our customers, donations, traffic patterns, and related site information to reputable third-party vendors for the purposes outlined above, but these statistics will include no personally identifying information.

From time to time, Operation Warm creates fundraising web pages to support coat distribution projects of our grass roots partners, including firefighter, Rotary, and other groups. We may share the names, email addresses and donation amounts of donors on these fundraising web pages with representatives of our grassroots partners so that they may acknowledge the donors’ contributions, but will never share sensitive information such as credit card numbers.


How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transaction information and data stored on our Site. Credit card details provided to us via this website are transmitted, stored and retrieved securely. Our shopping cart system uses a Secure Sockets Layer (SSL) connection to ensure that your personal data is secure during transmission between your computer and our host server.


In Summary

Operation Warm, Inc. is committed to protecting your privacy. We use the information we collect on the site to make sure our mailing list is current, to acknowledge donations made in support of our charitable activity, and that we understand the overall demographic of our donor customers. We do not sell, trade or rent your personal information to others.


Your Consent

By using our Web site, you consent to the collection and use of this information by Operation Warm, Inc. If we decide to change our privacy policy, we will post those changes on this page, so you are always aware of what information we collect, how we use it and under what circumstances we disclose it.


Tell Us What You Think

Operation Warm, Inc. welcomes your questions and comments about privacy. Please e-mail us at info@operationwarm.org.